Frequently asked questions

Yes. Your flight number is recorded when you book and the actual landing time is tracked, so the pick-up shifts automatically with no action from you. A period of waiting after landing is included.

Yes. The fare appears during the online quote, before you confirm anything, and does not change afterwards. Traffic, the time of day and the actual length of the journey do not affect it.

No, luggage carries no surcharge. The number of bags does however determine the vehicle class, so declare them accurately when requesting a quote to make sure the vehicle offered genuinely fits.

The sedan seats 3 passengers with 2 bags, the luxury class 2 passengers with 2 bags, the van 7 passengers with 7 bags, the minibus up to 25 passengers with 25 bags, and the coach up to 54 passengers. The coach is the fleet's maximum capacity.

Yes, child seats and boosters are provided on request, with nothing to arrange on the day. Give us the number of children and their ages when booking so the equipment is fitted before you arrive.

Your chauffeur waits in the arrivals hall, after baggage reclaim, holding a sign with your name. At a train station, a precise meeting point is confirmed before you arrive, because access around Paris stations is restricted.

The earlier you book, the wider the choice of vehicles, particularly for vans, minibuses and coaches. The online quote shows real availability for the date you request.

A transfer links a pick-up point to a destination, once. An at-disposal booking holds the vehicle and its chauffeur for a period — a few hours, a half day, a full day — during which he waits for you between stops and the itinerary can change.

Yes. Concorde Limousine works in Nice, Cannes, Monaco, Saint-Tropez and across the Riviera, as well as running journeys between Paris and the Côte d'Azur. The region's major events — the Cannes Film Festival, the Monaco Grand Prix, MIPIM, ILTM — are part of our regular work.

Yes. Long-distance journeys cover the whole of France and the main European cities: Brussels, Geneva, Milan, Barcelona, Amsterdam. The journey is door to door with no connections. On the longest routes, driving-time regulations may require a relief driver, which we flag at quotation stage.

Yes, Wi-Fi is free in the vehicles. You will also find bottled water and a refreshing towel, at no extra charge.

You first receive a priced quote. Payment, amendment and cancellation terms are set out with that quote, before anything is confirmed: nothing is asked of you until the journey is settled.

Through the contact form on this site, or by email at contact@concordelimousine.com. For a transfer, the online quote is the fastest route: it gives you a price straight away.